| 16th May 22 | Complaints Handling | Zoom Call |
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| Complaints Handling | ||
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Chairman Anthea Coulter Equiniti This meeting has been switched to a Zoom video conference call |
Discussion Topics • Ukraine • Vulnerable customers -- vc complaint survey findings -- other vc points • FCA -- FCA complaints data -- consumer duty proposal -- fair pricing complaints: trends & responses -- other FCA points • FOS -- short-format adjudications -- other FOS points • Other issues |
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| 18th Jul 22 | Complaints Handling | Zoom Call |
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| Complaints Handling | ||
| This meeting has been switched to a Zoom video conference call |
Discussion Topics |
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| 20th Sep 22 | Complaints Handling | Zoom Call |
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| Complaints Handling | ||
| This meeting has been switched to a Zoom video conference call |
Discussion Topics |
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| 14th Nov 22 | Complaints Handling | Zoom Call |
|---|---|---|
| Complaints Handling | ||
| This meeting has been switched to a Zoom video conference call |
Discussion Topics |
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