16th May 22 Complaints Handling Zoom Call
Complaints Handling
Chairman
Anthea Coulter
Equiniti

This meeting has been switched to a Zoom video conference call
Discussion Topics

• Ukraine
• Vulnerable customers
-- vc complaint survey findings
-- other vc points
• FCA
-- FCA complaints data
-- consumer duty proposal
-- fair pricing complaints: trends & responses
-- other FCA points
• FOS
-- short-format adjudications
-- other FOS points
• Other issues


 
18th Jul 22 Complaints Handling Zoom Call
Complaints Handling
This meeting has been switched to a Zoom video conference call Discussion Topics


 
20th Sep 22 Complaints Handling Zoom Call
Complaints Handling
This meeting has been switched to a Zoom video conference call Discussion Topics


 
14th Nov 22 Complaints Handling Zoom Call
Complaints Handling
This meeting has been switched to a Zoom video conference call Discussion Topics


 

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