18th Jul 22 | Complaints Handling | Zoom Call |
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Complaints Handling | ||
Chairman Anthea Coulter Equiniti This meeting has been switched to a Zoom video conference call |
Discussion Topics • Ukraine -- payment-checking impact • Cost-of-living impact • Vulnerable customers • FCA: consumer duty • FOS -- legacy-pricing cases -- discussion paper: future funding model -- 4-week completion |
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