18th Jul 22 Complaints Handling Zoom Call
Complaints Handling
Chairman
Anthea Coulter
Equiniti

This meeting has been switched to a Zoom video conference call
Discussion Topics

• Ukraine
-- payment-checking impact
• Cost-of-living impact
• Vulnerable customers
• FCA: consumer duty
• FOS
-- legacy-pricing cases
-- discussion paper: future funding model
-- 4-week completion

 

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